Privacy policy

Welcome to Daily Bloom. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://daily-bloom.co.in/ and purchase our products.

Please read this policy carefully. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products, or otherwise contact us.

Personal Information:

  • Contact Details: Name, email address, phone number, and billing/shipping address.

  • Account Information: Username and password (if you create an account).

  • Payment Information: Payment instrument details (such as credit/debit card numbers or UPI IDs) are collected directly by our secure third-party payment gateways. We do not store your full payment details on our servers.

Automatically Collected Information:

  • Device and Usage Data: IP address, browser type, operating system, pages viewed, referring URLs, and time spent on our website. This helps us understand how visitors interact with our store.

2. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

  • To Fulfill Your Orders: Processing payments, arranging shipping, and providing order confirmations and invoices.

  • To Improve Customer Service: Responding to your inquiries, handling returns or complaints, and providing personalized support.

  • To Send Administrative Information: Sending updates about your order, changes to our terms and policies, or technical notices.

  • To Send Marketing Communications: Sending you newsletters, promotions, and product updates (only if you have opted in). You can opt out at any time.

  • To Improve Our Website: Analyzing user behavior to optimize our site layout, product offerings, and overall shopping experience.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our store and hold certain information.

  • Essential Cookies: Required for the website to function properly (e.g., keeping items in your shopping cart).

  • Analytics Cookies: Help us understand how users navigate the site so we can improve it.

  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website (like the checkout process).

4. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business. These include:

  • Payment Processors: Companies like Razorpay, PayU, or Stripe that securely process your transactions.

  • Logistics Partners: Courier services (e.g., Delhivery, Blue Dart) that need your name, address, and phone number to deliver your order.

  • Analytics Providers: Services like Google Analytics that track website traffic and user behavior.

These third parties have their own privacy policies governing how they handle your data. We only share the minimum amount of information necessary for them to perform their specific services.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes using Secure Socket Layer (SSL) encryption to protect data transmissions during checkout.

However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Customer Rights

Under applicable Indian data protection laws, you have specific rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Correction: You can request that we correct any inaccurate or incomplete information.

  • Right to Deletion: You can ask us to delete your personal data, subject to certain legal obligations (like retaining invoices for tax purposes).

  • Right to Withdraw Consent: If you have subscribed to our marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of the email.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.

8. Contact Information & Grievance Officer

In accordance with the Information Technology Act, 2000, if you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact our Grievance Officer:

Daily Bloom

Email: theofficialdailybloom@gmail.com

We will aim to acknowledge your grievance within 24-48 hours and resolve it within the legally mandated timeframe.